Neo Spacio Technical Services LLC (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. By accessing or using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information in various ways when you interact with us, including but not limited to:

• Personal Identifiable Information (PII): Name, email address, phone number, billing information, company name (for businesses), etc.
• Non-Personal Identifiable Information: Browser type, IP address, device type, location data, and usage statistics collected through cookies.
• Service Usage Information: Information related to the services we provide to you, including project details, design preferences, and communication.

2. How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve our interior design services.
• Respond to your inquiries and provide customer support.
• Process payments and manage billing information.
• Communicate with you about updates, offers, promotions, or news regarding our services (if you have opted in).
• Analyze usage and trends to improve the user experience and optimize our website and services.
• Comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We are committed to maintaining the security and confidentiality of your personal information. We use industry-standard encryption protocols, secure servers, and access controls to safeguard your data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business and providing services, including payment processors, web hosting companies, and email marketing platforms. These third parties are obligated to keep your information confidential and use it only for the purposes for which it was shared.

We may also disclose your information when required by law or to protect our rights, safety, or property, or that of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and improve our services. Cookies are small data files that are stored on your device. You can choose to accept or decline cookies through your browser settings. If you choose to disable cookies, some features of our website may not function as intended.

6. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your personal data (subject to certain conditions).
• Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Object to the processing of your personal data if you believe it is being processed unlawfully.

To exercise any of these rights, please contact us at [insert contact details].

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.